Available courses

NLD #1 - Welcome to NLD

Positions: ALL

NLD #78 - Chapter 8 - Great X-rays

Positions: ALL

NLD #90 - Chapter 5 Radiographic Need

Positions: ADO, HYG, DA, TC, OM, LEAD

NLD #89 - Chapter 4 Preappoint Hygiene And Restorative

Positions: ADO, HYG, DA, TC, OM, LEAD

NLD #88 - Chapter 3 Philosophy 2

Positions: ADO, HYG, DA, TC, OM, LEAD

NLD #87 - Chapter 2 Philosophy 1

Positions: ADO, HYG, DA, TC, OM, LEAD

NLD #86 - Chapter 1 Introduction

Positions: ADO, HYG, DA, TC, OM, LEAD

NLD #85 - Why Patients Say, \"I'll think about it.\"

Positions: ALL

NLD #84 - The Psychology behind Patients Saying Yes to Your Treatments

Positions: ALL

NLD #83 - What's Wrong with Case Presentation?

Positions: ALL

NLD #82 - Patient Education Kills Case Acceptance

Positions: ALL

NLD #81 - Case Presentation that Leads to YES

Positions: ALL

NLD #80 - Avoid the Case Acceptance Killers

Positions: ALL

NLD #79 - Chapter 9 - Diagnostics

Positions: ALL

NLD #77 - Chapter 7 - Hand Offs

Positions: ALL

NLD #92 - Chapter 7 Periodontal Disease

Positions: ADO, HYG, DA, TC, OM, LEAD

NLD #76 - Chapter 6 - Authority

Positions: ALL

NLD #75 - Chapter 5 - Confidence Case Presentation

Positions: ALL

NLD #74 - Chapter 4 - Great Intra-oral Photos

Positions: ALL

NLD #73 - Chapter 3 - Emotional Trigger #2

Positions: ALL

NLD #72 - Chapter 2 - Emotional Trigger #1 - Building Trust

Positions: ALL

NLD #71 - Chapter 1 - Psychology of Case Acceptance

Positions: ALL

NLD #70 - Handling Angry Patient

Positions: ALL

NLD #69 - The Power Of Visual Education

Positions: ALL

NLD #68 - Patient Education Flip Book

Positions: ALL

NLD #67 - Explore The Patient Education Flip Book

Positions: ALL

NLD #66 - Check In

Positions: HYG, DA, FO, OM, LEAD

NLD #2 - Beginnings - A Leap of Faith

Positions: ALL

NLD #91 - Chapter 6 Fluorescence Cancer Screening

Positions: ADO, HYG, DA, TC, OM, LEAD

NLD #93 - Chapter 8 Preventative

Positions: ADO, HYG, DA, TC, OM, LEAD

NLD #63 - The Rock, Sand, Water Method

Positions: ADO, HYG, DA

NLD #109 - Doctor On Call Protocol

Positions: ADO, OM, LEAD

NLD #121 - Tooth Numbering And Naming

Positions: FO, TC, OM, LEAD

NLD #120 - What Makes A Good Dentist

Positions: ADO

NLD #119 - Responsibilities And Leadership

Positions: ADO

NLD #118 - Putting It All Together - The Complete Call

Positions: FO, TC, OM, LEAD

NLD #117 - Step 5: Wrapping Up the Call

Positions: FO, TC, OM, LEAD

NLD #116 - Step 4: The Dual Alternative Close

Positions: FO, TC, OM, LEAD

NLD #115 - Step 3: Handling the Call

Positions: FO, TC, OM, LEAD

NLD #114 - Step 2: Identify and Prioritize the Call

Positions: FO, TC, OM, LEAD

NLD #113 - Step 1: Introducing Yourself to the Caller

Positions: FO, TC, OM, LEAD

NLD #112 - Why Are Phones So Important

Positions: FO, TC, OM, LEAD

NLD #111 - Hygienists EOD Checklist

Positions: HYG, OM, LEAD

NLD #110 - Doctors EOD Checklist

Positions: ADO, OM, LEAD

NLD #107 - Dr Lees Crown Prep Method

Positions: ADO, HYG, DA, OM

NLD #94 - Chapter 10 Orthodontics

Positions: ADO, HYG, DA, TC, OM, LEAD

NLD #106 - Crown Prep Tips

Positions: ADO, DA

NLD #105 - 20 Pearls

Positions: ADO

NLD #104 - 100s Of Pearls Anesthesia Pain Relief

Positions: ADO

NLD #103 - Chapter 19 Pulpal Anestheisa And Local Anesthetics

Positions: ADO, HYG, DA, TC, OM, LEAD

NLD #102 - Chapter 18 Worn Teethgrindingheadaches

Positions: ADO, HYG, DA, TC, OM, LEAD

NLD #101 - Chapter 17 Pulp Capping

Positions: ADO, HYG, DA, TC, OM, LEAD

NLD #100 - Chapter 16 Abfractions

Positions: ADO, HYG, DA, TC, OM, LEAD

NLD #99 - Chapter 15 Decay

Positions: ADO, HYG, DA, TC, OM, LEAD

NLD #98 - Chapter 14 Wisdom Teeth

Positions: ADO, HYG, DA, TC, OM, LEAD

NLD #97 - Chapter 13 Terminal Dentition And Loose Dentures

Positions: ADO, HYG, DA, TC, OM, LEAD

NLD #96 - Chapter 12 Missing Teeth

Positions: ADO, HYG, DA, TC, OM, LEAD

NLD #95 - Chapter 11 Fractures In Marginal Ridgebroken Cusps

Positions: ADO, HYG, DA, TC, OM, LEAD

NLD #64 - Do you Take My Insurance?

Positions: FO, TC

NLD #65 - Check In

Positions: ALL

NLD #62 - Painless Injection

Positions: ADO

NLD #16 - Acknowledgement

Positions: ADO

NLD #61 - Lab Cases

Positions: ADO, HYG, DA

NLD #28 - Exposure Incidents

Positions: ALL

NLD #27 - Needle Stick Injuries

Positions: ALL

NLD #26 - Handling Contaminated Sharps

Positions: ALL

NLD #25 - Bloodborne Pathogens

Positions: ALL

NLD #24 - Personal Protective Equipment (PPE)

Positions: ALL

NLD #23 - NLD Patient Experience Checklist (The Show)

Positions: ALL

NLD #21 - Form W-4

Positions: ADO

NLD #20 - Collection of Credentialing Information

Positions: ADO

NLD #19 - Biography

Positions: ADO

NLD #18 - Introduction to Treatment Planning

Positions: ADO, OM, LEAD

NLD #17 - Expectations for Dentists

Positions: ADO, OM, LEAD

NLD #15 - Associate Doctor Expectations

Positions: ADO, OM, LEAD

NLD #31 - Meetings

Positions: ALL

NLD #14 - Employment Basics

Positions: ALL

NLD #13 - Raving Fans

Positions: ALL

NLD #12 - NLD Employee Handbook

Positions: ALL

NLD #11 - Live and Breathe the Following

Positions: ALL

NLD #10 - Leadership and Organizational Structure

Positions: ALL

NLD #9 - Expectations and Standards

Positions: ALL

NLD #8 - Our Standards

Positions: ALL

NLD #7 - Introduction to Core Values

Positions: ALL

NLD #6 - Vision and Purpose

Positions: ALL

NLD #5 - Our Brand Promise

Positions: ALL

NLD #4 - Mission Statement

Positions: ALL

NLD #3 - Community and Impact

Positions: ALL

NLD #30 - Google Chat

Positions: ALL

NLD #29 - Hepatitis B Vaccination Protection

Positions: ALL

NLD #32 - Welcome to Open Dental Training

Positions: ALL

NLD #48 - Managing the ASAP List

Positions: FO, TC, OM, LEAD

NLD #60 - Sterilization Process

Positions: ADO, HYG, DA

NLD #59 - Procedures

Positions: ADO, HYG, DA

NLD #58 - Introduction to Isolite

Positions: ADO, HYG, DA

NLD #57 - How to Send Digital Impressions to NLD Lab Services

Positions: ADO, HYG, DA

NLD #56 - Lab Script for NLD Lab Services

Positions: ADO, HYG, DA

NLD #55 - NLD Lab Services

Positions: ALL

NLD #54 - Commonly Used Dental Terms

Positions: FO, TC

NLD #53 - Understanding Appointment Templates

Positions: ALL

NLD #52 - How To Create A Referral

Positions: HYG, DA, TC, OM, LEAD

NLD #51 - Post Op Calls

Positions: ADO, HYG, DA, TC, OM, LEAD

NLD #33 - Introduction

Positions: ALL

NLD #49 - Managing the Confirmation List

Positions: FO, TC, OM, LEAD

NLD #50 - Managing the Unscheduled List

Positions: FO, TC, OM, LEAD

NLD #47 - Planned Appointments Tracker

Positions: ALL

NLD #39 - Entering Treatment

Positions: ALL

NLD #34 - Clinical Systems Set Up

Positions: ALL

NLD #35 - Auto Notes

Positions: ALL

NLD #36 - Chart Module

Positions: ALL

NLD #46 - Scheduling with Appointment Types

Positions: ALL

NLD #38 - CommLog

Positions: ALL

NLD #37 - Clinical Notes

Positions: ALL

NLD #40 - Writing Progress Notes

Positions: ALL

NLD #41 - Comprehensive Hard Tissue Evaluation

Positions: ALL

NLD #42 - Perio Charting and Entering Existing Treatment

Positions: ALL

NLD #43 - Creating a Claim

Positions: ALL

NLD #44 - Using Open Dental's Recall List

Positions: ALL

NLD #45 - Recall Types and Custom Recalls

Positions: ALL

Leadership/Admin Onboarding

Role-based onboarding course built from the approved Normandy Training SCORM role map.

Office Manager Onboarding

Role-based onboarding course built from the approved Normandy Training SCORM role map.

Treatment Coordinator Onboarding

Role-based onboarding course built from the approved Normandy Training SCORM role map.

Front Office Onboarding

Role-based onboarding course built from the approved Normandy Training SCORM role map.

Dental Assistant Onboarding

Role-based onboarding course built from the approved Normandy Training SCORM role map.

Hygienist Onboarding

Role-based onboarding course built from the approved Normandy Training SCORM role map.

Associate Dentist Onboarding